Privacy Policy

The protection of your personal data is very important to us. We process your data confidentially and in accordance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).

1. Controller

The controller responsible for the processing of personal data on this website is:

CheckMyCasa
Email: info@checkmycasa.com

CheckMyCasa is a collaboration of self-employed partners providing home care and key-holding services.
Responsibility for contracts, services and the associated data processing lies with the respective self-employed partner commissioned in each individual case.

2. Collection and processing of personal data

We process personal data only if you voluntarily provide it to us, for example by:

  • Contacting us via email or WhatsApp

  • Using the contact form

  • Requesting information about our services

In particular, the following data may be processed:

  • Name

  • Email address

  • Phone number

  • Content of your enquiry

Data processing is carried out exclusively for the purpose of handling your enquiry, communicating with you and initiating or performing a service.

3. Use of WhatsApp

If you contact us via WhatsApp, communication takes place via the WhatsApp service (Meta Platforms, Inc.).

The use of WhatsApp is solely at your own initiative.
Please note that when using WhatsApp, personal data may be transferred to servers outside the European Union (e.g. the United States).
Further information can be found in WhatsApp’s privacy policy.

4. Data disclosure

Your personal data will not be disclosed to third parties unless:

  • this is necessary to process your enquiry or provide the commissioned service, or

  • we are legally obliged to do so.

Any disclosure takes place only to the extent necessary.

5. Cooperation with self-employed partners

The services offered on this website are provided by self-employed partners.

Personal data is processed only within the scope of the respective customer relationship and is used exclusively by the self-employed partner commissioned.

6. Data retention

We store personal data only for as long as is necessary to process your enquiry, perform the service or comply with statutory retention obligations.

7. Your rights

You have the right at any time to:

  • Obtain information about your stored personal data

  • Request the correction of inaccurate data

  • Request the deletion of your data

  • Request the restriction of processing

  • Object to the processing of your data

To exercise your rights, simply send an informal email to:
info@checkmycasa.com

You also have the right to lodge a complaint with the competent supervisory authority:
Agencia Española de Protección de Datos (AEPD)

8. Cookies

This website uses only technically necessary cookies.
No analytics, tracking or marketing cookies are used.

9. Changes to this privacy policy

We reserve the right to amend this privacy policy if legal requirements or our services change.
The current version will always be available on this website.

Last updated: January 2026